Help
Frequently asked questions and support postsWhat is EXPRESS PROCESSING?
Express processing is for customers that have placed an order last minute and requires the goods sooner than normal delivery. It is only available on selected products & orders received before 11 am. We offer two types, Next day delivery that’s dispatched same day from ordering & Express processing that’s dispatched the next day from ordering. Terms and conditions apply.
Cant find what you want on our website?
This doesn’t necessarily mean we can’t do it! When it comes to print, We pride ourselves on our ability to be able to print anything! For any Personalised Price quote, please email enquiries@printfactoryscotland.com with the subject heading “Personalised product quote”.
Which carriers do you use?
For orders mailed within the UK, we use the following two providers DPD & FedEx. We use both of these providers to ensure that you receive a high-quality service at the best price. We will keep you up-to-date with your delivery. Once your order is sent, the delivery method, estimated arrival date and tracking details will be provided in a confirmation email.
How to get discount and coupon codes?
When we create a new discount and coupon codes we normally only send them out on our newsletter. We also send out other information such as flash sales, newly added products and more. So why not sign up for our newsletter?
How much does delivery cost?
Most of our products come with free standard delivery*, In the case that its not free delivery then the exact price will show in your basket when you place your order.
Work In the Trade?
If you work for a large organisation, Charity or you Resell Print Products, Please contact Graham on [email protected] where we offer a Trade Discount on our normal website prices.